Privacy Policy

19online (“we”, “us”) operates 19onlinee.com, an online directory that lists independent partner stores and links visitors to their websites. This policy explains what information we collect on our website and how we use it.

1. Information we collect

• Information you send us: your name, email address, phone number and message when you contact us or request a business listing.
• Technical information: IP address, browser type, device and pages visited, collected automatically to keep the website secure and working properly.

We do not collect payment details. 19online does not sell products or process payments.

2. How we use information

• To reply to your enquiries and listing requests.
• To review businesses that apply to be listed.
• To maintain, secure and improve our website.
• To meet legal obligations.

We do not sell or rent your personal information.

3. Partner store websites

When you click a partner store, you leave 19online and visit that business’s own website. Any information you give a partner store — including orders and payment details — is handled under that store’s own privacy policy. Please review each store’s policy before ordering.

4. Cookies

Our website uses essential cookies needed for it to function and basic analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings.

5. Data retention and security

We keep enquiry information only as long as needed to respond and for our records, and we use reasonable technical measures, including HTTPS, to protect it.

6. Your rights

You may ask us to access, correct or delete the personal information we hold about you by contacting us.

7. Contact

Email: 19online.smc@gmail.com
Phone: 0309-5963584
Office No. 2, Block E-18, PHA Apartments, Street No. 97, G11/3, Islamabad, Pakistan